**Overview**
Pay: $16.28/ Hourly
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicants experience, skills, abilities, geographic location, and alignment with market data.
The function of this job is to fulfill the passenger services obligation of the airlines for its officially disabled passengers as well as to assist non-disabled persons who desire wheelchair assistance for their comfort. Passenger services positions are very customer service oriented and tipping is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25$100 per week (example only).
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM 2024 Employee Benefits ( | Front Line Team Members | (Programa de Beneficios de ABM)
**Basic Qualifications:**
Must be 18 years of age or older
No high school diploma, GED or college degree required
No experience required and on the job training provided
**Preferred Qualifications:**
One (1) year of customer service or similar work experience preferred
**Responsibilities:**
Act as a Welcome Ambassador for arriving passengers
Greet and engage with passengers in and around the terminal area to offer informational assistance
Communicate effectively with passengers regarding airport and airline services available
Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights
Escort unaccompanied minors
Assist with baggage as required
Monitor and enforce carry-on baggage size requirements
Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times
Provide assistance to passengers using kiosks to check-in
Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers
Transfer and distribute wheelchairs as needed
Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.
Report hazards and incidents encountered in daily operation
Follow safety precautions at all times
A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.
REQNUMBER: 99140
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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