Job Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Job Description

PURPOSE:

• Support the company strategy at a regional level
• Build and maintain a strategic approach regarding our Procurement & Service Provider utilization and development across the region

SUMMARY DESCRIPTION:

• Develop and execute a Service Provider strategy focusing on procurement and building capacity for the Region that supports the business needs.
• Promote effective relationships with our Service Providers and collaborate with the various teams at District level to ensure alignment and compliance.

KEY RESPONSIBILITIES:

• Understand the local and regional market as to develop and execute a carrier onboarding tactical strategy
• Promote positive and trusting relationship with Carrier base
• Carrier development: constantly assess Carrier base for onboarding new and/or facilitate removal of carriers
• Understand ground transportation business for adequate Carrier Lane selections in accordance with local needs and opportunities
• Support branches with any Carrier escalations that may occur from a commercial or operations stand-point
• Develop Procurement strategy with the goal to track the Product's buying trend and maintained records regarding Service Provider rates
• Ability to effectively negotiate attractive pricing leveraging regional volumes
• Develop lane management programs to effectively reduce overall transportation costs
• Timely provide feedback to Service Providers on pricing/rates
• As applicable, participate in the monthly / quarterly evaluations with service providers

Business Development Support

• Collaborate with Product, Services, Sales and Account Management teams as support is requested
• Engage with North America branches as to increase their level of ground transportation knowledge within our Region & collaborate with the usage of strategic Service Providers for key-business into our Region
• Collaborate with Regional Transcon Manager, Services and other Products to assess on-going items, alignment, projects or needed support as determined

Communication

• Timely response to all branches and/or Service Providers inquiries
• Active communication and periodic meetings with Regional Product Managers and Local Product Managers to monitor alignment and collaborate on any business needs
• Weekly/Monthly data capture on relevant metrics that support the regional strategy (Service Provider usage, volume, trade lanes, rate behavior, etc.)
• Quarterly reviews with Regional Vice President & Director to provide summary on region's performance, goal tracker and/or support needed from their end

Systems and Tools

• Develop basic-level knowledge of Expeditors systems
• Develop expert-level knowledge of Scout bidding platform
• Good knowledge of Office Software

Qualifications

Qualifications and Requirements

Skills, Experience, and Education

• 5 years’ experience working in supply chain management, logistics or related field
• Bachelor’s degree or higher with training or relevant experience in supply chain management, logistics and trade compliance
• Understand routing and effective modes of transportation
• In depth knowledge of approved carrier base
• Minimum four years Expeditors experience
• Ability to create/write and articulate business plans at an executive level · Knowledge of required Expeditors operating systems as well as available tools in Microsoft package that supports task assessment, data analysis, process mapping, etc.
• Demonstrated customer service skills and proven interpersonal skills
• Excellent oral and written communication skills
• Bilingual: English and Spanish

Culture

• Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

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