Job Description
Our client, a distinguished collection of four boutique hotels in Malta, comprising a total of 240 rooms, is seeking an experienced and dedicated Executive Housekeeper to lead their housekeeping operations. This is a unique opportunity to join a prestigious brand, where your leadership and expertise will directly contribute to maintaining the exceptional standards of cleanliness and guest satisfaction that these hotels are renowned for.
Overview of Key Responsibilities and Duties are as follows but not limited to:
- Oversee all Housekeeping operations, ensuring that our properties meet the highest standards of cleanliness, guest satisfaction, and efficient staff management.
- Lead a diverse team in a fast-paced environment, ensuring that all housekeeping activities are carried out smoothly and efficiently.
- Identify and coordinate development plans for team members to ensure continued growth and success within the organization.
- Work in tandem with Front Office / Guest Services, Reservations and F&B to ensure guest’s needs are determined/met and oversee the overall smooth operation of Housekeeping department.
- Distribute and delegate tasks to maximize productivity and guest satisfaction while minimizing costs.
- Direct departmental efforts to recruit, train, employ, and evaluate the housekeeping workforce. Coordinate administrative duties with supervisory staff.
- Prepare and administer the approved budget for department. Monitor and maintain inventory control and related costs.
- Deal effectively with a high volume of tasks and guest requests. Resolve guest and employee issues appropriately.
- Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
- Uphold and adhere to the hotel’s core values.
Requirements:
- Proven experience as an Executive Housekeeper or in a similar leadership role within the hospitality industry.
- Strong knowledge of housekeeping processes and procedures.
- Excellent leadership and team management skills.
- Ability to work effectively in a fast-paced environment.
- Exceptional organizational and multitasking abilities.
- Strong communication skills in English; proficiency in Maltese is an asset.
- Budget management experience, with the ability to monitor and control costs.
- High level of attention to detail and a commitment to maintaining the highest standards of cleanliness and guest satisfaction.
Benefits:
- Competitive salary package with performance-based incentives.
- Opportunities for professional development and career growth within the company.
- Paid vacation and personal leave.
- A supportive and dynamic work environment in a prestigious boutique hotel setting.
This role is perfect for a dynamic, detail-oriented professional who thrives in a high-energy environment and is passionate about delivering exceptional guest experiences. If you’re ready to take on a leadership role in a prestigious boutique hotel setting, we encourage you to apply!
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