Job Description

Service Engineer II

Omaha, NE

Is this you?

Youre the kind of engineer who likes getting your hands dirty in the full stack of a system not just the tiny slice your current job allows.

Maybe youre tired of being a cog in a giant machine

stuck on one product line, one client type, or one monotonous button-pushing task.

Maybe youre frustrated with red tape tossing issues over departmental fences instead of owning the problem end-to-end.

You want variety, autonomy, and the chance to actually think not just follow a script.

If that sounds familiar, keep reading.

What youll be doing (and why youll enjoy it)

Youll join a growing service team thats tripled its revenue and needs a fourth engineer because the work keeps coming in.

Your day-to-day will include:

• Remotely troubleshooting physical security systems (access control, CCTV, alarms).
• Diving into supporting IT infrastructure: networks, servers, storage, and software.
• Prioritizing and managing your own ticket queue.
• Solving problems holistically not handing them off to another department.

If you enjoy using both your technical brain and your people brain, this is the kind of environment where youll never be bored.

Where youll be doing it

Youll be joining a tight, highly capable team of three Service Engineers in Omaha. This is a place where youll know the entire team by name and where your work actually moves the needle.

What youll need

• A solid foundation in networking and core IT infrastructure
• Comfort working with servers, storage, and computer systems
• Strong communication and task-management skills
• Curiosity, autonomy, and the ability to see a problem through to final resolution

(You dont need to know every system on day one just bring the fundamentals and the drive to grow.)

What youll get

• Broad exposure to multiple technologies (no more stagnation)
• Real ownership of your work
• A team that values thinking, not checkbox-clicking
• Space to grow into senior engineering or specialization paths

This is the job for someone who wants to develop real, full-system mastery not stay stuck at a narrow junior level forever.

How to apply

Hit that apply button below.

And dont worry if your resume is due for a refresh we can work through that one-on-one.

We dont ghost people. Expect a response soon.

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