Job Description
eQMS Implementation Consultant – Medical Devices
A leading provider of quality management and clinical data capture software for the medical device industry is seeking an eQMS Implementation Consultant to guide customers through the adoption, implementation, and optimisation of its cutting-edge eQMS platform. This is an opportunity to work with innovative medical device companies, ensuring compliance with global regulatory standards while improving product development and quality processes.
Role Overview
The eQMS Implementation Consultant will be responsible for onboarding new customers, integrating quality management processes, and ensuring successful adoption of the company’s eQMS software. This role requires expertise in medical device quality systems, regulatory compliance, and process improvement. The ideal candidate will collaborate closely with customer teams to align their business objectives with industry best practices, driving long-term success.
Key Responsibilities
- Oversee the onboarding and integration process, ensuring a seamless transition for customers adopting the eQMS platform.
- Assist customers in structuring their quality management systems to align with regulatory requirements, including ISO 13485, FDA 21 CFR 820, ISO 14971, and EU MDR/IVDR.
- Partner with customer teams to evaluate their operational needs, recommend process improvements, and drive system adoption.
- Coordinate implementation timelines, proactively identifying and mitigating potential challenges.
- Work alongside Customer Success Managers to conduct milestone reviews, assess risks, and identify areas for optimisation.
- Serve as a trusted advisor in medical device quality management, contributing insights through industry content such as blogs, webinars, and training sessions.
- Engage with cross-functional teams, including Product and Customer Success, to enhance implementation strategies and refine the eQMS platform.
- Create and update training materials, including instructional videos and documentation, to support user education and engagement.
Candidate Profile
- Minimum of 3 years’ experience in the medical device industry in roles such as Quality Engineer, Quality Manager, Product Development Engineer, or similar.
- Hands-on experience with quality management systems and regulatory compliance in the medical device sector.
- Experience implementing or working with eQMS software is highly desirable.
- Excellent communication and consulting skills, with the ability to guide customers through complex processes.
- Strong project management skills, with the ability to manage multiple implementations simultaneously.
- Ability to collaborate cross-functionally and translate customer needs into effective solutions.
Compensation & Benefits
- Competitive salary based on experience, with performance-based incentives.
- Professional development opportunities and career growth within a high-impact industry.
- Collaborative, mission-driven work environment focused on innovation and quality.
If you are passionate about helping medical device companies achieve compliance and improve quality processes, apply now ⚙️.
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