Job Description
The Hoosier Lottery Claims Representative Temp will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed.
Greet customers upon arrival in the Claims Center;
Ensure all proper documentation is presented prior to claim processing;
Assist Hoosier Lottery staff with daily office duties;
Answer claims hotline and assist customers with questions;
Assist with PR photos of winners when needed..
Job Requirements
High School diploma or equivalent ;
Excellent customer service skills;
General knowledge of and ability to operate a telephone and cash register;
Basic knowledge of clerical procedures, methods, and principles;
Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word;
Proficient with modern office equipment including computer, fax machine, and scanners
Required/Desired Skills
| Skill Required /Desired Amount of Experience |
| High School diploma or equivalent | Required | 0 |
| Excellent customer service skills | Required | 1 | Years |
| General knowledge of and ability to operate a telephone and cash register | Required | 1 | Years |
| Basic knowledge of clerical procedures, methods, and principles | Required | 1 | Years |
| Proficient in office software, including Microsoft Outlook, Microsoft Excel and Microsoft Word | Required | 1 | Years |
| Proficient with modern office equipment including computer, fax machine, and scanners | Required | 1 | Years |
Questions
| No. Question |
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? |
| Question2 | Please list candidate's email address. |
| Question3 | Please list the city and state where candidate currently resides. |
| Question4 | Candidate must be paid BETWEEN NA and NA if selected for engagement. The provider markup for this position is 20%. Do you accept this requirement? |
| Question5 | This is a part time position working on-site Monday- Friday, approx. 22 hours per week. You may need to work additional hours to cover for teammates out of office. Do you accept this requirement? |
| Question6 | Position may extend beyond the 6/NA/2026 end date. Do you accept this requirement? |
Job Tags
Temporary work, Part time, Work at office, Monday to Friday,