Job Description
Job Description
Under the direction of the Assistant General Manager of Operations, the Office Manager is responsible for supporting the Executive Team and will operate clearly and efficiently with a great deal of communication, urgency, and prioritization. The primary responsibilities of this position are to provide Human Resources, Operations, and Marketing support to the stores senior leadership team and to provide external customers with fast and efficient resolution to service issues.
Who You Are
- Strong interpersonal and collaboration skills.
- Analytical and creative thinker with a proactive, solution?oriented approach to problem solving and a strong drive for results.
- Customer?focused and demonstrates a high standard of service.
Qualifications
- Available to work a flexible schedule that includes nights and weekends.
- Tech savvy/Computer knowledge.
- Ability to solve technical issues, lead technology change, and develop presentations.
- Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint).
- Four?year college degree preferred.
As The Office Manager, You Will
- HR Support (60%) Serve as Human Resources support to the Assistant General Manager, Operations and as the primary HR point?person for the store, answering routine HR questions, providing general HR administrative support, and focusing on recruitment.
- Collaborate with the Recruiting team to ensure jobs are filled in a timely manner to drive business.
- Actively participate in the recruitment and onboarding process, including screening, interviewing non?exempt selling and operations candidates, interfacing with corporate and store stakeholders, and providing administrative and orientation support.
- Assist with administrative tasks related to associate reviews (30/60/90). Perform ad?hoc responsibilities as needed.
- Executive/General Support (30%) Interface directly with customers; respond to and resolve customer concerns in a timely manner; manage and execute multiple projects simultaneously across departments; perform administrative duties including fielding calls, troubleshooting customer issues, handling inquiries, and miscellaneous paperwork.
- Provide operations support to the Assistant General Manager, Operations.
- Marketing (10%) Assist with marketing initiatives by coordinating trunk shows and clinics, preparing monthly customer email communications, event listings, and event recaps; manage simple on?the?ground event execution as required.
Life and Career at Saks?Global
- Be part of a team of disruptors focused on stores and redefining the luxury experience.
- Access to rewarding career advancement opportunitiesfrom retail to supply chain to digital or corporate.
- A culture that promotes a healthy, fulfilling work/life balance.
- Benefits package for all eligible full?time associates (medical, vision, and dental).
- Ample associate discount benefits.
Saks.com?is an equal?opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- The above expected salary range may vary based on factors including, but not limited to, a candidates overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have the opportunity to discuss your specific salary expectations.
Location: Livonia, MI
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Job Tags
Full time, Work at office, Flexible hours, Night shift,