Job Description

Job Description

Job Description

Job Title: Patient Care Navigator (Medical Assistant)

Position Type: Full-Time | Regular

Location: Bronx, NY

Position Summary

We are seeking a compassionate and detail-oriented Patient Care Navigator to join our healthcare team. This individual will play a vital role in supporting patients through all aspects of their care journey-helping them schedule appointments, access community resources, and overcome barriers that impact their health and well-being. The ideal candidate is proactive, organized, and deeply committed to ensuring every patient receives the support they need to achieve positive outcomes.

Key Responsibilities

• Schedule patient appointments, follow-ups, and diagnostic tests.

• Ensure completion of referrals, imaging, and specialty visits.

• Track and follow up on missed appointments or delayed care.

• Coordinate transportation and interpreter services as needed.

• Reinforce clinician instructions to promote adherence to care plans.

• Identify and connect patients with community resources such as housing, food assistance, and transportation programs.

• Refer patients to social work, behavioral health, case management, or financial counseling as appropriate.

• Help patients express their questions and concerns to the care team.

• Ensure patient values and preferences are integrated into care decisions.

• Support patients in overcoming barriers such as language, financial challenges, or lack of health literacy.

• Assist with insurance-related tasks, including prior authorizations and coverage verification.

• Document all encounters and care coordination activities in the EMR.

• Communicate patient updates and needs to physicians, nurses, and other team members.

• Conduct reminder calls for appointments or preventive health screenings.

• Engage high-risk or disengaged patients to re-establish care.

Qualifications

• Education: High School Diploma or equivalent required.

• Certification: Graduate of an approved Medical Assistant program.

• Experience: Previous experience in a medical setting or at least 2 years of relevant work experience preferred.

• Skills:

  • Strong communication and interpersonal skills.

  • Bilingual preferred.

  • Proficient in basic computer technology and electronic medical records.

• Must successfully complete organizational orientation and training requirements.

Why Join Us

This is an excellent opportunity for someone passionate about patient advocacy and care coordination to make a meaningful difference in the lives of patients every day. You'll work as part of a supportive, multidisciplinary team dedicated to improving access, quality, and patient satisfaction.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Job Tags

Full time, Work experience placement, Local area,

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