Job Description
Join us where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, youll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your role is essential in creating a welcoming, efficient, and compassionate experience for every patient. Step into a career with purposewhere each day, your support helps change lives.
What Youll Do
Youll be the first point of contact for patients and visitorssetting the tone for a positive care experience. Youll manage front desk operations, patient check-ins, and scheduling, playing a key role in our day-to-day flow and operational success.
Key Responsibilities
- Greet patients with warmth, compassion, and professionalism
- Confirm and update insurance and demographic details at each visit
- Schedule and coordinate provider appointments, adjusting as needed
- Assist patients who missed appointments to encourage treatment continuity
- Handle prior authorizations and explain patient financial responsibilities
- Distribute, verify, and scan forms, including handbooks and intake documents
- Collect co-pays and process payments; set up payment plans when needed
- Maintain a clean, organized front office and uphold patient confidentiality
- Provide courteous, effective communication by phone and in person
- Participate in team huddles and contribute to a supportive work environment
What Were Looking For
- High School Diploma required; Associate degree preferred
- 1+ year of experience in a fast-paced medical office required
- Customer service and/or healthcare experience strongly preferred
- Proficient with EMRs, Microsoft Office, and phone systems
- Strong communication, attention to detail, and organizational skills
- Compassionate mindset and a desire to support patients in recovery
Our Benefits
- MondayFriday schedule
- Generous PTO, floating holiday, and paid company holidays
- Medical, dental, and vision benefits + 401(k) with company match
- Company-paid life and disability insurance
- Be part of a mission-driven team making a real impact
Job Tags
Part time, Work at office,