Job Description

National Grid is hiring a Platform Owner, AI OPS. This is a hybrid opportunity open to offices in Waltham, MA, Brooklyn, NY, and Syracuse, NY. Job Purpose As a Platform Owner of AI Ops and SRE, your primary objective is to design and oversee the implementation of complex systems that meet functional and non-functional requirements. You will play a key role in developing system design policies, standards, and innovation processes specific to AI Ops and SRE. Additionally, you will actively monitor emerging technologies and assess their potential impact on the organization. Your responsibilities will include driving the strategic vision for AI Ops and SRE within the platform, ensuring alignment among stakeholders, and promoting a cohesive approach to AI Ops and SRE implementation. Key Accountabilities Strategic Leadership: Define and execute comprehensive strategies for implementing AIOps and SRE practices aligned with business objectives. Cloud Architecture Solutions: Design scalable and resilient cloud architectures to support energy-sector-specific applications, leveraging AIOps for predictive monitoring and automated incident response. SRE Implementation: Establish and promote SRE principles, including reliability engineering, service-level objectives, and monitoring strategies tailored to energy systems. AIOps Integration: Oversee the implementation of AIOps platforms, ensuring the seamless integration of AI-driven insights into IT operations. Collaboration: Partner closely with engineering and operations teams to provide technical guidance and ensure the successful implementation of AI Ops and SRE practices. Continuous Improvement: Monitor and enhance system performance through iterative AIOps and strategies that incorporate AI Ops and SRE practices within the data center and cloud domain. Implementing AI-Driven Monitoring and Analytics: Implement AI-driven monitoring and analytics solutions within the cloud domain. Managing Infrastructure: Manage the infrastructure platform within budget guardrails to ensure alignment with company priorities and goals. Qualifications Bachelor's degree in a relevant discipline, or an equivalent combination of education, training, and experience. 5 - 7 years of related experience with cloud platforms such as Azure preferred, Amazon Web Services (AWS), or Google Cloud Platform (GCP). Proficient in Docker and Kubernetes for deploying and managing containerized applications at scale. Knowledgeable in Terraform and AWS CloudFormation for automating infrastructure provisioning and management. Familiar with tools like Prometheus, Grafana, ServiceNow, ELK Stack, and Splunk for system performance monitoring and troubleshooting. Experienced with CI/CD pipelines and tools such as GitHub and GitLab CI/CD. Knowledge of configuration management tools like Ansible, Puppet, or Chef. Proficiency in incident management tools like ServiceNow, PagerDuty, VictorOps, or ServiceNow. Understanding of networking concepts, protocols, and security best practices. Knowledge of database technologies such as MySQL, PostgreSQL, MongoDB, or Redis. Your Rewards Rewarding work and a collaborative, team-oriented culture are just the beginning. Review our digital benefit guide at ngbenefitslivebrighter.com for full details and descriptions. More Information #LI-RK1 #LI-HYBRID Waltham: $179k - $211k a year Brooklyn: $192k - $226k a year Syracuse: $160k - $188k a year This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. #J-18808-Ljbffr National Grid plc

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