Senior Customer Insights Strategist job at Discount Tire Phoenix, AZ, US

Job Description

Job Title: Senior Customer Insights Strategist

Location: Phoenix, AZ

Job Summary: We are seeking a Senior Customer Insights Strategist to drive data-driven decision-making and enhance customer experience.

Key Responsibilities:

Analyze customer data to identify trends and insights
Develop and implement customer segmentation strategies
Collaborate with cross-functional teams to inform product development
Present findings to stakeholders and recommend actionable strategies
Lead customer research initiatives, including surveys and focus groups

Qualifications:

5+ years of experience in customer insights or analytics
Strong analytical and communication skills
Proficiency in data analysis tools and methodologies

Join us to shape the future of customer engagement!

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