Senior Product Manager, Rider Personalization (San Francisco) Job at Uber, San Francisco, CA

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  • Uber
  • San Francisco, CA

Job Description

About the Role

As the Senior Product Manager for Rider Personalization, you will join a team dedicated to using cuttingedge machine learning and AI to create an app experience that feels intuitive and personalized for millions of users around the world. Your mission will be to ensure that users always feel understood, with the app effortlessly anticipating their needswhether theyre booking a trip for immediate travel or exploring Ubers full range of Mobility and Delivery products that can meet future needs they didnt know Uber can solve.

In this role, you will collaborate closely with machine learning engineers, data scientists, and crossfunctional teams to design scalable systems that enable a seamless, intelligent user experience. Youll focus on helping users discover the right products and services tailored to their context, unlocking new possibilities and ensuring Uber is there for them at every step of their journey.

This is an exciting opportunity to be part of a team with a far-reaching mission to personalize many aspects of the app and make Uber feel like a personal assistant thats always one step ahead.

What the Candidate Will Do

  • Define and execute product roadmap and strategy, focusing on personalization and discovery experiences that enhance the user journey.
  • Collaborate with machine learning engineers, data scientists, designers, and operations to identify opportunities, prioritize initiatives, and deliver ML and AIpowered features that feel intuitive and assistive.
  • Develop scalable systems that help riders easily book trips when they have an immediate need, while also surfacing personalized recommendations for future planning or unmet needs.
  • Partner with other product teams to ensure ML frameworks and capabilities are leveraged to create cohesive, delightful user experiences.
  • Stay on top of industry trends and emerging best practices in machine learning, personalization, and AI to ensure Uber continues to lead in innovation.

Basic Qualifications

  • Minimum of 5 years Product Management experience delivering innovative ML and AIpowered products.
  • Proven experience working with machine learning systems at scale in a production environment.
  • Proven ability to collaborate closely with engineering teams, lead technical direction, and communicate a broader vision effectively.
  • Strong platform experience, with a track record of synthesizing diverse use cases into cohesive, scalable solutions in collaboration with internal partners.
  • Undergraduate degree in Computer Science or a related field.

Preferred Qualifications

  • Demonstrated ability to align technical investments with highimpact use cases and broader business objectives.
  • Experience crafting an MLfirst vision, identifying machine learning needs across multiple products, and proposing solutions that serve longterm user and business needs.
  • Experience in consumerfacing products, with a focus on personalization, content recommendation, and understanding user context to create tailored experiences.
  • Extensive experience in data analysis and experimentation, with the ability to craft and execute multivariate tests to inform product direction.
  • Proven ability to navigate a diverse set of opinions among crossfunctional teams, synthesize different perspectives, and drive decisions effectively.
  • Strong communication skills, with the ability to articulate complex ideas clearly to both technical and nontechnical audiences.
  • Advanced degree (Masters or PhD) in Computer Science, Statistics, or other quantitative fields is a bonus.

For New York, NYbased roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year.

For San Francisco, CAbased roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year.

For Seattle, WAbased roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year.

For Sunnyvale, CAbased roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at greenlight hubs, employees are expected to be inoffice for 100% of their time. Please speak with your recruiter to better understand inoffice expectations for this role.

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Job Tags

Full time, Work at office, Immediate start, Remote work,

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